Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you provide willingly. This includes your name, company name, email, phone number, delivery addresses, and the specific details of your floral requirements. Payment details are collected at order time and are handled securely by our payment partners.

For corporate clients, we may also collect extra business data such as company registration information, preferred delivery times, and budget guidelines to tailor our service to your business needs.

Our site automatically gathers certain technical details when you visit, including IP address, browser type, device details, and your navigation on our site. We use this to enhance performance and understand how clients discover our services.

How We Use Your Information

We mainly use your personal data to process orders and deliver high-quality service, including order processing, coordinating deliveries, crafting custom arrangements per your needs, and communicating about service requirements.

We also use information to enhance our services and the website experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

VoyageHarborPulse values your privacy and does not sell personal data to third parties. We share information only as needed to deliver our services or when legally required.

We may disclose necessary data to trusted service partners who assist in running our business, including delivery partners, payment processors, and IT service providers. These partners are contractually bound to safeguard your information and use it solely for the services they supply to us.

We may disclose data when required by law, a court order, or government requests. We may also share it to protect our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to keep it safe. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is completely risk-free. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable regulations, you may be entitled to access, amend, erase, or limit how your data is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention timeframes vary by data type and purpose of collection.

Cookies and Site Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our pages. Cookies help us keep track of your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies may impact site functionality. For more details about our cookie practices, please review our Cookie Policy.

Links to External Sites

Our site may include connections to third-party sites or services. This privacy policy covers only VoyageHarborPulse and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you visit through links on our site.

Policy Changes

We might revise this privacy policy from time to time to reflect shifts in our practices, offerings, or applicable laws. When substantial changes occur, we will adjust the "Last Updated" date at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Get in Touch Regarding Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.